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Privacy Policy

Privacy Policy for Zenon Build
Effective Date: February 17, 2026
At Zenon Build, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We collect information that allows us to provide high-quality construction services and maintain communication with you. This includes:

  • Contact Data: Name, email address, phone number, and physical property address.

  • Project Details: Information about your home, renovation goals, and budget provided via our contact forms.

  • Usage Data: Standard web analytics (IP addresses, browser type) to help us improve our website experience.

2. How We Use Your Information
Zenon Build uses your data strictly for business purposes, including:

  • Providing project estimates and scheduling consultations.

  • Communicating regarding ongoing construction projects.

  • Sending occasional newsletters or promotional updates (only if you have opted in).

  • Complying with legal, municipal, and building permit requirements in Vancouver.

3. Consent
By providing your information through our website or during a consultation, you consent to the collection and use of that information as described here. You may withdraw your consent for marketing communications at any time by clicking "Unsubscribe" or contacting us directly.
4. Disclosure to Third Parties
We do not sell your personal data. We only share information with third parties when necessary to complete your project:

  • Subcontractors & Trades: Sharing your address and project scope with our trusted plumbers, electricians, or specialized trades.

  • Permit Offices: Submitting necessary data to the City of Vancouver or relevant municipalities for building permits.

  • Legal Requirements: If required by law or to protect our legal rights.

5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or theft. While no digital transmission is 100% secure, we use encrypted storage and secure communication channels to mitigate risks.
6. Your Rights
Under BC’s PIPA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Inquire about how your data is being used and to whom it has been disclosed.

7. Contact Us
If you have questions regarding this policy or wish to exercise your data rights, please contact our Privacy Officer:
Zenon Build Vancouver, BC Email: info@zenonbuild.com Phone: 1‑877‑418‑0815

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